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SHIPPING & DELIVERY

FOR DELIVERY WITHIN SINGAPORE

FREE SHIPPING for all orders made in Singapore!

All Singapore orders will be shipped by JNT Singapore.  All parcels come with a tracking number and will need a signature to receive. All tracking codes will be emailed to you once the item is shipped.

 

Delivery Timing:

      • Your items will be packed and shipped from our warehouse within 48 working hours and a confirmation email will be sent to you.

      • Delivery will be done between 10 am to 8 pm, Monday – Friday (except on public holidays). Orders placed on Friday will be shipped out the next Monday. GMT +8.

      • Orders placed on a public holiday will be shipped on the next working day (as the post offices and shipping companies are not open for operation).

 

FOR INTERNATIONAL DELIVERIES

Orders above $1,000, will be free delivery.

For orders below $1,000, there is a charge of $50 for international registered shipping.

All orders are despatched from our Singapore warehouse.

 

Delivery Timing:

      •  Your items will be packed and shipped within 48 working hours and a confirmation email will be sent to you. We do not ship orders during the weekends.

      • Orders placed on Friday will be shipped out the next Monday.

      • Orders placed on a public holiday in Singapore will be shipped on the next working day (as the post offices and shipping companies are not open for operation).

      • Registered mail will come with a tracking code once the item has been shipped and the code will be sent to your email address provided to us.

      • Registered mail requires a signature to receive. When no one is at the door, a registered mail slip should be placed at your door with instructions on how to collect your package.

      • Any additional customs duties and taxes will be borne by the recipient depending on the country’s legislation.

 

RETURNS

We definitely want you to love your purchase, however, if something doesn’t fit, we understand and will accept returns within 14 calendar days from the date of receipt and be refunded as store credits. Simply drop us a mail at info@yingthelabel.com and we will arrange for a collection.

 

Terms & Conditions:

    1. All original tags, packaging, and garment bags are intact for the product(s) due for return.

    2. Return product(s) must be unworn and unwashed.

    3. In the original condition as received.

If the product is returned to us in an unsuitable condition, we may have to send it back to you

 

GET IN TOUCH WITH US!

At Ying The Label, we enjoy working with artisans to create exclusive, one-of-a-kind pieces. We hope to share our love for water colour prints and designs with everyone out there. Join us on this journey. For enquiries, please email us at info@yingthelabel.com

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